Updated March 23, 2020
Not everyone can get tested.
Please Note: COVID-19 (novel coronavirus) test kits are NOT readily available for anyone who wants them. CHP cannot test patients who are outside of the very specific guidelines set forth by the CDC, which are:
- If you have traveled to a high-risk country;
- If you have come into direct contact with someone who has tested positive for COVID-19, and;
- If you are showing symptoms of respiratory illness.
If you answer yes to these questions, please do not come into the office. Call us and we can guide you on next steps.
CHP’s CEO, Lia Spiliotes, talks about some of our changes in the video below.
Now, to protect our staff and patients from exposure to COVID-19, we are doing things differently at CHP. Telemedicine, outside medical tents, drive-through or home visits are among the tools are now using to care for our for patients who are well and patients who are sick.
At this time, CHP is postponing non-sick visits for patients (annual physicals, for example). Pre-natal care, delivery and pediatric newborn visits will all be discussed with your clinical staff.
- If you have an upcoming appointment for any reason, we will contact you.
- We will call you ahead of your appointment to discuss your vital signs, symptoms (if any) and general health information.
- At that time, we may recommend that you come into your practice for your scheduled appointment, or,
- We may arrange an appointment for you and your clinician to discuss your health by telephone or video conference.
- If you are seen via telemedicine, this is an actual appointment with your clinician that will be covered by your insurance.
- In some instances, we may send a clinician or home health visitor to your home to check on your or to set up video teleconferencing.
- We may arrange to see you in one of our outdoor, on-site facilities.
What we know.
- The vast majority of patients with COVID-19 (about 80 percent) experience mild symptoms and then fully recover.
- However the virus is considered highly contagious and dangerous for people with underlying health conditions.
- It is up to all of us to be considerate of our more vulnerable friends, neighbors and co-workers by protecting them COVID-19, as well as from seasonal influenza (which is still widespread in our region), a seasonal cold or another contagious illness.
When to call us.
- If you are experiencing cold or flu-like symptoms that are on the mild side, we urge you to remain home and take care of yourself—as you would with a common cold. Please stay home when you are sick.
- If your symptoms progress further—shortness of breath, persisting fever, weakness–contact your CHP medical practice. Please be prepared to answer the following questions:
- Are you having flu-like symptoms such as fever, cough or shortness of breath?
- In the past 14 days have you traveled out of the country to a high-risk location?
- In the past 14 days have you had close contact with a person who has a confirmed case of COVID-19 (novel coronavirus)
- If you or a loved one becomes seriously ill or unresponsive, call 9-1-1 for emergency medical services.
If you are well…
If you are well, please follow these simple tips to stay well:
- Practice social distancing.
- In general, wearing a face mask will not protect you. Stocking up on face masks is unnecessary.
- Frequently wash your hands with soap and water for at least 20 seconds, especially after using the bathroom, before eating, after blowing your nose, or if you have been coughing or sneezing.
- If you cannot easily wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth; avoid close contact with people who may be sick.
- Cover your cough or sneeze with a tissue or your elbow.
- Clean and disinfect commonly touched objects and surfaces by using household cleaning sprays or disposable wipes.
We will update these recommendations as we learn more about the COVID-19 virus.
For further updates and information, please visit:
Centers for Disease Control (CDC) Coronavirus Updates
U.S. State Department (Travel Advisory Resources)